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Case Study

Home and Car Care Products Maker Puts Application Integration on Cruise Control with RPA

When Hopkins Canada, a home and car products manufacturer, replaced their legacy enterprise software with Infor VISUAL ERP, things got complicated. Separate software was installed at the company’s Blenheim, Ontario headquarters and at their U.S. factory in South Sioux City, Nebraska. Having two instances of the software doubled the time required to compile daily reports as well as to perform daily...
Case Study

Automate Speeds Report Generation and Distribution for a Major Insurer

Medmarc Insurance Group is the leader in the medical products liability insurance industry. The company operates as an insurer offering liability insurance protection to life sciences technology companies.Medmarc has a monthly close process whereby underwriters write policies up until the close of business for the month. Once all underwriting is completed, the IT staff have to run a series of...
Case Study

RPA Transforms Ricoh Italia from Traditional Call Center to Omni-Channel Service Center

Ricoh is empowering digital workplaces by using innovative technologies and services enabling individuals to work smarter. All around the world, the company drives innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, and communication services. Ricoh Italia has a very strong presence in the Italian market. Its headquarters are in...
Case Study

Financial Services Firm Credits Automate with Saving 400 Hours per Month

BackgroundProviding backend financial services to hundreds of credit unions is an IT-intensive job. For Florida-based PSCU Financial Services, it requires hours of repetitive tasks ranging from monitoring client websites for availability assurance to migrating files from a variety of sources to a central location for client retrieval. Managers in several PSCU departments have turned to Automate...
Case Study

Concrete Producer Keeps Trucks Rolling by Automate-ing Event Log Monitoring

BackgroundWith more than 400 ready-mix concrete trucks on the street at any given time, St. Marys Canada Building Materials (CBM) relies heavily on real-time data transmitted from those vehicles to its fleet management software to meet customers' construction schedules. The company uses Automate, the robotic process automation (RPA) solution from Fortra, to help maintain the data flow by...